Support
Need help getting started or troubleshooting? You're in the right place.
Getting Started
Enter your phone number on the home page to generate a unique email-to-SMS address. Add that address to any alerts or systems that should reach you via text. You can create additional addresses at any time by repeating the process.
Troubleshooting Delivery
If you are not receiving texts, confirm that your phone number is entered correctly and that your carrier allows SMS from short codes or international numbers. Some providers may delay messages during peak traffic. If the issue persists, email us a sample message and timestamp so we can investigate.
Account & Privacy Questions
You can request data deletion or account changes by contacting support@smslauncher.com from the email address associated with your account. See the Terms & Privacy page for detailed information about how we handle your data.
Contact Us
Our support team is available via email at support@smslauncher.com. We typically respond within one business day, and we prioritize reports involving service availability or security concerns.